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Old 07-08-2016, 06:36 AM   #11 (permalink)
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Originally Posted by admin View Post
not hard at all If you are unable to get your password resets properly sorted out due to old emails on your account still after the notice was sent out, we ask that you go down to the contact us area, and with the subject line of "password reset" add the following contents for me:

- Account Name
- Email On the account
- Email You need it changed to if need be

add all this, then hit send, and someone on our team will answer that email and fix your account up no problem.

You can do the same and send us a PM privately to have it manually changed, but due to the influx and us tackling a lot of issues, this would be a slower way of getting it reset. we recommend you use the contact us form to get it resolved if you can. If that does fail though and you have waited too long, send us a PM and we will Manually reset it. Just make sure you supply the information above for a quicker fix.

Also, If you do have the right email on your account, I would ask you to please check your spam/junk folders as sometimes with certain email providers, it tends to land in there.

Again, I personally apologize about the wait. We are tackling the password transition as quickly as we can. if you all need anything else, please let me know.

~Shane
I tried that last week, will try it again
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Old 07-11-2016, 06:40 AM   #12 (permalink)
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I'm back! Thanks
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Old 07-16-2016, 01:48 AM   #13 (permalink)
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Is there a way that someone can delete my account for me? Or tell me how I can delete it...
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Old 07-16-2016, 02:04 PM   #14 (permalink)
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I can ban you for life, but your account will always be here... Just stop posting and all your replies will fade away into the archives
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Old 07-16-2016, 07:01 PM   #15 (permalink)
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Since these are and will be my only replies, I guess it really doesn't matter either way.
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Old 07-18-2016, 10:43 AM   #16 (permalink)
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Hey,

Another option for members that are wanting to be deleted is to just delete their email off the account and add them to the Unregistered / Not Logged In usergroup. This way, should the member decide that they want to come back in the future they don't have a banning attached to their account history.

~Sheena
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Old 07-18-2016, 10:57 AM   #17 (permalink)
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Is that a permission a MOD has or is it Admin only??? I just went ahead and banned him
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Old 07-19-2016, 09:43 AM   #18 (permalink)
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removing emails? It's a user profile permission that super mods and admins have.

Lee
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